ACOM Loan Reviews: Process, Requirements and More!

ACOM Loan Reviews: Process, Requirements and More!

What is ACOM?

ACOM Consumer Finance Corporation is a subsidiary of ACOM Holdings, a Japanese public company. It provides unsecured consumer loans to Filipinos through its online platform. The company offers fixed interest rates and flexible repayment terms.

ACOM offers low-interest personal loans without requiring a collateral, a credit check, or complicated paperwork. It’s designed to help individuals who find themselves in a financial emergency. The loan can be used for quick cash to cover emergency expenses, such as rent, car repairs, or medical bills. ACOM loans are unsecured loans, which means that the borrower does not need to provide any collateral in order to receive the funds.

How does ACOM loan work?

You can apply for an ACOM loan in person by visiting ACOM branches and booths all over Metro Manila and in select provinces. But for a more convenient way to apply for ACOM cash loan, you can use the ACOM loan app for Android or iOS devices. Just download the app from the Google Play Store or Apple App Store.

If you meet the eligibility and ACOM loan requirements, you can apply for your ACOM first loan and get approval within minutes. The approved loan will be deposited to your bank account or GCash. You can also get the cash from LBC branches.

Repayment of your loan is also quick and easy through GCash, Bayad Centers, or 7-Eleven stores. They make paying your ACOM online loan very convenient, so you don’t have to miss payments and you get to keep your good credit standing with the company.

How can I apply for a loan with ACOM?

Applying for an ACOM loan is easy. It only asks for minimal requirements to proceed with the ACOM loan process.

Before you can apply for a loan, you must meet the following requirements:

  • You must be a Filipino citizen.

  • You must be between 21 and 65 years old.

  • You must be employed for at least 3 months.

  • Your salary must be at least P7,000 per month.

  • You must have a valid personal mobile number.

  • You must provide an existing company landline phone.

Requirements for Employees:

  • One (1) valid Government-issued ID

  • Philsys

  • UMID

  • SSS

  • GSIS

  • Passport

  • Driver’s license

  • Postal ID

  • Voter’s ID

  • PRC

  • NBI clearance

  • Proof of Employment  (choose 1)

  • Certificate of employment

  • Company ID

  • Proof of TIN (Tax Identification Number)

Choose one:

  • TIN Card

  • BIR Form 2316 (Certification of employee's income and taxes withheld)

  • Payslip

  • Company ID

How to check ACOM loan status?

The loan process is completed within the day of your application. If your ACOM loan approval goes through, you will receive a confirmation through SMS.

If you have not received a confirmation, the best way to check the status of your ACOM loan is to contact customer service through the ACOM loan contact number. They will ask for the following information and they will get back to you to update you on your ACOM loan status:

  • Full Name

  • Date of Birth

  • Mobile Number

  • Application Date

  • Application channel: Online or Branch or Booth

ACOM’s SMS service allows you to check your available loan payment, due date, balance, and payment status. You can also update your personal info using SMS.

How much does ACOM loans?

Based on the ACOM loan calculator, you can borrow from P5,000 to P500,000. The loan amount you can borrow will depend on the result of your credit evaluation.

The interest rate is 3.315% to 4.563% per month (APR = 39.78%-54.756%). It follows a diminishing interest rate if you pay before the release of your Statement of Account, or an interest rate of 8% of the outstanding principal balance. Use the ACOM personal loan calculator to know your monthly payment.

Keep in mind that ACOM charges a processing fee of P1,000 and a lending fee of P500. The fees are waived for repeat borrowers, ACOM additional loan, or ACOM revolving loan. Take this into consideration if you’re applying for a loan.

The terms of the loan are 6 months, 10 months, or flexible, depending on the loan amount and the credit evaluation.

How do I pay my ACOM loan?

ACOM accepts payments through its partner payment channels:

  • 7-11 (Through EC Pay)

  • Bayad Center branches

  • GCash

  • PayMaya

How to pay ACOM loan thru GCash?

If you’re wondering how to pay your ACOM loan on GCash app, follow the steps below:

  1. Log on to your GCash account.

  2. Go to “Pay Bills”

  3. Select “Loans”

  4. Select “ACOM”

  5. Enter the following information:

    • 11-digit ACOM account number
    • 11-digit mobile number (the same number you entered in your application
    • Exact amount of loan payment
    • Email address (optional, for your records)
  6. Review the details and send payment.

How to pay ACOM loan in 7-11?

  1. Go to your nearest 7-11 branch with payment kiosks.

  2. Select ECPay from the choices.

  3. Enter your 11-digit membership number that starts with 0001.

  4. Enter the amount.

How to pay ACOM loan online?

At this time, payments can only be made via mobile GCash and PayMaya as well as through 7-11 (ECPay) branches.

Is ACOM legit?

Yes, ACOM Consumer Finance is a legitimate company registered with the Securities and Exchange Commission (SEC) and is compliant with Philippine laws. The company has been in operation since 2017 and has a good reputation online for providing loans to Filipinos.

ACOM app

The ACOM loan Philippines app works on Android and iOS devices. It can be downloaded from the Google Play Store and the Apple App Store. It’s an easy-to-use mobile app that allows borrowers to apply for a personal loan from anywhere at any time. It is a great option if you need a loan for a personal emergency or for those who want to take advantage of the lower interest rates and shorter terms offered by ACOM.

The ACOM app is designed with the user in mind; its layout and functionality are intuitive and easy to use. Even without any prior experience using the app, you will be able to figure it out quickly.

ACOM customer service

Customer support is available Monday to Friday from 9:00 AM to 6:00 PM.

Phone numbers:

  • (02) 5304-5200

Mobile (for calls only):

  • 0917-713-9761 (Globe)
  • 0919-077-6787 (Smart)

Email address:

ACOM complaints

Most of the complaints on ACOM are about the slow process of loan approval. Users say that it takes several days before a loan is approved. The lack of updates on the part of ACOM frustrates the borrowers as they don’t know the status of their loan applications.

Another issue is that borrowers feel that ACOM asks for sensitive information, which, if it falls into the wrong hands, can result in identity theft or be used in fraudulent activities. Others complained that it takes too long to get the money and that the process is burdensome.

ACOM reviews

ACOM loan review has an average rating of 3.5 stars on Google Play Store and 3.0 stars on the App Store. This is not very encouraging as it indicates that users are not satisfied with the service.

Despite this, there are still some positive ACOM loan reviews, which are mostly about the higher loan amounts approved compared to other online lenders, even for first-time borrowers. Users also applaud the longer loan terms of 6 and 10 months instead of the default 7 days offered by many online lending apps. This allows borrowers more time to repay their loans and reduces the financial burden and stress.

Nancy Solis


Rolin Kolektor Inutil

---- wag maniniwala. bastos ang mga kolektor at ipapahiya kayo sa trabaho at kapitbahay ninyo.

Reynaldo C. Ebuenga Jr.

I wasn't able to complete the requirements...

Jennilyn Sual

My loan, when I get it?

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This article was updated on 24 july 2024